Our Information Security Policy

In its road, air and sea freight transport activities, while maintaining its information assets and the security measures used to protect them, Talos Denizcilik ensures customer satisfaction by fulfilling all its obligations and providing uninterrupted service with innovative approaches in line with its customers’ expectations.

We are committed to ensuring that the Information Security Management System, established in line with the applicable requirements of the relevant standards, is implemented and maintained by all of our employees during our activities.

To fulfil this commitment, we organise our business processes in line with the following principles:

• Providing secure access to its own information assets and those of its stakeholders,
• Being aware of and managing the risks to the confidentiality, availability and integrity of all personal data and information assets belonging to our company, customers, suppliers and business partners, and protecting the company’s reliability and brand image,
• Applying the sanctions deemed necessary in the event of an information security or personal data breach,
• Ensuring full company-wide participation in personal data and information security across its processes and creating a high level of information security awareness,
• Handling personal data and information security systematically, turning it into a structure that continuously improves, develops and does not allow new risks to arise,
• Keeping service continuity and efficiency in our processes at the highest level by incorporating the best available applicable techniques into our business processes with customer-focused and innovative approaches in our products and services,
• Establishing, implementing and running an integrated management system with the aim of achieving the highest performance in our processes; continuously monitoring performance criteria and process activities, identifying necessary improvements and carrying them out while ensuring the applicability of activities,
• Encouraging leadership and employee participation in all our processes with a participatory and pluralistic management approach, and thereby continuously improving our business processes,
• In relations with stakeholders, abiding by laws and ethical rules, acting honestly and transparently and keeping promises, and acting on the principles of “Respect for Information”, “Respect for People”, “Respect for Personal Rights and Privacy” and “Respect for the Environment” to be a leader and role model in reliability and consistency,
• Managing customer feedback effectively and delivering services on time through the efficient use of resources by eliminating activities that do not create value,
• İç ve dış müşterilerinin, tedarikçilerinin ve ilgili diğer tüm bağlamlarımızın, toplumun ve hissedarlarının  beklentilerini kurumsal iletişimde teknolojik imkânları kullanarak zamanında, hızlı ve etkin çalışan bir sistem ile tespit etmeyi, dengeli biçimde karşılamayı, sürekli iyileştirmeyi, öğrenme ve yenilikçiliği desteklemeyi, mükemmellik yaklaşımını benimsemeyi ve benimsettirmeyi,
• Complying with all customer requirements, legal obligations and relevant standards,
• Measuring the performance of processes with reliable data and correct methods and systems, and providing input for continuous improvement,
• Following technological developments and carrying out design and development work on our products/processes,
• Being organised to respond to emergencies,
• Being transparent towards our stakeholders in our practices,
• Ensuring the security of all information in verbal, written, printed and electronic form,
• Protecting the company’s reliability and brand image